Terms & Conditions


PRIVACY POLICY

Yes. We take data protection seriously, and your information will be stored securely on our servers, using the highest standard of protection. 

DELIVERY POLICY

Dispatch
Village Shop currently delivers across India served by Speed Post India. Free Shipping is applicable for order value more than Rs.900. After your order is confirmed, the products will be dispatched and the tracking number shared with you by Email using which you can know the status of your package.

 

Delivery

Standard Delivery time takes 3 - 7 business days.

Order Cancellation

In case you have changed your mind about your purchase, you can cancel the order within 12 hours after making the payment. Drop us a message on our Customer Care number 94003 30081 and we will be happy to assist. 

 

PAYMENT OPTIONS AVAILABLE

We accept all major Credit and Debit Cards issued by major Indian Banks on our website as a payment option. You also have an option to pay by UPI, Net Banking. We do not support COD at the moment.

RETURN & EXCHANGE POLICY

In the rare occurrence of a defect in the product we will replace the product at no extra cost.  Kindly return the product to us by Speed Post or any other reliable courier service and be sure to share the tracking number. Alternatively, you can also drop it at our Store in Kochi or Kannur. Product Refunds will be processed within 4 working days and reimbursed to your original mode of payment.

Return package should be sent to 

Village Shop

3rd Floor, SBI Building

Kakkat, Kannur 670005

Kerala

Customer Care Tel/ Whatsapp # 9400330081